A single point of contact for all your needs.
FBHC provides a single point of contact for all of your benefits carriers. We work together with your employees and carriers for you— streamlining communication and saving your team time. We partner with market leaders in medical, dental, life, disability, vision, and other ancillary benefits. Discover the single-source HR benefit administration solutions you’ve been looking for.
ADMINISTRATION ‐ All banks that participate in the Pool receive benefit administration services through FBHC . Our comprehensive array of services are a valuable and trusted single source for all of your benefits concerns.
- A dedicated services team and resource for benefit subject‐matter expertise.
- One customer service liaison for your administrators, agents and carriers. (Calls are recorded.)
- Automated enrollment via your custom benefits website.
- Billing and data reconciliation, with one consolidated invoice from all of your FBA Exchange Pool providers.
- Full COBRA administration.
- SSAE18 certified.
ONLINE PLATFORM ‐ The FBA Pool’s world‐class online enrollment and data management platform is powered by Businessolver, a leading benefits partner for mid‐ and large‐market employers. Their proprietary web‐based platform automates benefits administration by consolidating all Pool carriers into a single platform, resulting in one entry point for all enrollments and life events.
- Your branded enrollment and administration website, customizable and tailored to each employee.
- 24/7/365 Employee self‐service and administrator access.
- Enrollment decision support tools and extensive resources.
- Programmed rules and direct carrier interfaces to prevent mistakes and preserve data integrity.
- Ad hoc and custom reporting and exporting on benefits, participants and plan financials.
- Comprehensive communication strategies.
- Complete audit logs with unlimited archiving of transaction history.
- Continual automatic improvements at no additional cost.
- Multiple language and mobile APP.
- Routine penetration tests, risk assessments and vulnerability scans.
- SSAE18 certified.
FBHC is proud to work with the following preferred partners
